Is this just a PDF generator?+
No. Each certificate has a QR code and a public page anyone can open. It also has Open Badge 3.0 and an Add to LinkedIn button. A downloaded PDF still points back to that page.
What is a credit?+
One credit issues one certificate — the first send, or a reissue. Importing a list does not spend credits. Corrections do not spend credits. Unused credits stay with you.
What is Pro?+
A plan for the workspace, not per person. It unlocks the Issue Request Form, Unlock Form, Correction Form, API, MCP, sponsors, custom domain, and removing the Verifycate logo. Monthly Pro includes 100 credits, three months includes 300, and a year includes 1,200. You can still issue certificates on Basics without Pro.
Can recipients request their own certificate?+
Yes. Share the Issue Request Form link. Applicants confirm their email with a one-time code, then submit their details. Choose Issue Automatically or Review Before Issuing; reviewed submissions appear in Issue Requests.
Can I collect feedback before they get the certificate?+
Yes, with an Unlock Form (the glossary term is Certificate Unlock Form). When the certificate is published with the form enabled, recipients waiting for release and recipients added later receive a unique private link by email. Ask for feedback, a testimonial, project links, or files. Choose Release Automatically After Submission or Review Before Release in the form configuration; reviewed responses appear in Unlock Responses.
How are the Issue Request Form and Unlock Form different?+
The Issue Request Form (the glossary term is Certificate Request Form) is public. It lets applicants who are not on your recipient list ask for a certificate; applicants confirm their email with a one-time code. The Unlock Form (the glossary term is Certificate Unlock Form) goes to recipients you have already added, using a private link without sign-in or a code, and collects a response before their certificate is released.
What happens if a name is wrong?+
Recipients open the Correction Form (the glossary term is Certificate Correction Form) from their certificate page and confirm their email with a one-time code. Choose Apply Automatically or Review Before Applying in the form configuration; reviewed requests appear in Correction Requests. The applied change creates a new version at the same certificate page and does not use another credit.
Can certificates expire?+
Yes, if you set a date when you issue. After that day, the public page shows the certificate as expired. Leave the date empty and it does not expire.
What if I stop paying or delete the workspace?+
Issued pages keep the original design, issuer name, and verification. We don't take those links down when a fest ends, or if you stop paying.