Glossary
What Is Certificate Correction Form?
In Verifycate, a certificate correction form is how a certificate holder asks for a change to their own issued certificate — a misspelt name, a new job title — for the issuer to approve or reject.
Also called: correction form, correction request, name change request
What it's for
Issued certificates have a nasty habit of being wrong in one field: the name spells "Jon" when the holder has always been "John", the job title has changed, the organisation renamed itself. The holder writes in; the issuer re-exports a file, re-uploads it somewhere, and prays the verification link doesn't break. Small fix, awkward trail.
A correction form hands the request to the person who actually knows what's wrong. They ask; you approve; the certificate changes properly — new version, same credential, history intact.
How it works
The form is linked from the holder's own certificate page, so it reaches exactly the people who can use it: holders, on their own certificates. Identity is confirmed with a one-time code to the email the certificate was issued to — a stranger can't rename someone else's certificate, because the form only exists where the holder already is.
The holder says what to change — name, and any detail the issuer exposes — leaving blank what should stay. Then the same two-way gate as every other form:
- Apply automatically. The correction takes effect the moment it's submitted. Right when the fix is mechanical and the trust is high.
- Review before applying. The request queues in an inbox — Correction Requests — and you approve or reject it, with a reason on rejection. Holders hear either way, in the portal, without a support thread.
One rule worth knowing before you approve: a correction is permanent. The approved change creates a new version of the certificate and the old one retires. If someone claims to be "Sir Reginald" when they were issued as "Reg", that's a decision, not a typo — approve it like one.
Corrections sit next to their siblings — the unlock form and request form — as one of the three public forms a certificate can carry, each with its own inbox. Every approved correction re-renders the certificate from the current template, so the fixed name appears everywhere it's printed. Holders track their request's state — requested, applied, rejected — in the recipient portal rather than in their email's sent folder.
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Common questions
- Does a correction change the certificate's verification link or ID?
- No. The certificate keeps its ID and its page; the corrected details become the new version of that same certificate. Anything verifying it sees the current, corrected record.
- Can a holder change anything they like?
- Only the details the issuer chose to expose on the form. Everything else stays fixed, and with review mode on, nothing changes until you approve it anyway.
- Can I stop a correction after approving it?
- An approved correction is permanent — it replaces the previous version. If an approval was itself a mistake, the path is issuing a corrected version again or revoking, not undoing.
- Do corrections cost credits?
- No. Correcting an already-issued certificate doesn't issue a new one, so it doesn't draw on the credit balance.
Related terms
- Certificate RecipientIn Verifycate, a certificate recipient is one person on a certificate's list — the record carrying their name, contact details, attribute values and status from import through issue to verification.
- TemplateIn Verifycate, a template is the visual design attached to a certificate — the layout, artwork and typography every issued copy is rendered from, edited on a design canvas and versioned every time it's published.
- Certificate Request FormIn Verifycate, a certificate request form is a public application form for people who want your certificate: approved requests are issued, and the applicant's answers become the details printed on the copy.
- Credential RevocationRevocation is an issuer withdrawing a credential before its expiry date, because it was issued in error or the holder no longer qualifies for it.
Let holders fix their own names — with your approval.
Correction requests arrive in one inbox, apply as a new version, and never spend a credit. Start with 300 free credits, no card.
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