How to issue certificates from a webinar attendance export

Use a Zoom attendee report or Google Meet attendance report to prepare a recipient list, then import and issue webinar certificates in Verifycate.

By Abhiram Krishna · Founder and engineerPublished 29 September 2026Updated 12 October 20264 min read

In this guide

The use case

The webinar is over, but the attendance report may be in a different format from the certificate list you need. Some people join by phone, use a meeting-room name, or appear under an unexpected email address. Check the report and decide who qualifies before issuing certificates.

How it works in Verifycate

Bulk certificate generation

Verifycate does not connect directly to Zoom or Google Meet attendance. Export the report from the platform you used, prepare a CSV or Excel recipient file, then import it into a Verifycate certificate. Map the columns to recipient name, email, and certificate Attributes, review the recipients, and publish to issue and email certificates.

Read the glossary entry.

1. Confirm the attendance rule with your event team

Decide what counts as eligible before using the attendance report. For example, your team may require registration, a minimum attendance duration, or participation in a required session. The event organiser must apply that rule; Verifycate does not validate attendance or calculate eligibility from the report.

Check that attendance tracking was enabled where required and that you have access to the report. Report availability and permissions can depend on your Zoom account role or Google Workspace edition and settings.

2. Get the report from your meeting platform

For Zoom, a host or a user with report permissions can generate the meeting’s Attendee Report and export it as a CSV. Keep the full export as your source record while you prepare the certificate list.

For Google Meet, the organiser may receive an attendance report as a Google Sheets file after the meeting when attendance tracking is available and enabled. Review the report, then download a copy as CSV or Excel before importing it to Verifycate. Google’s report can show phone digits or a meeting-room name instead of a person’s name, so check those records with your registration or event data.

3. Prepare one certificate row per eligible recipient

Create a clean copy with one row for each person your team has confirmed should receive a certificate. Keep the recipient’s name and delivery email, then add only the details that should appear on the certificate, such as session, webinar title, or completion date.

Webinar recipient table after import with one row per attendee, email and session attribute — The attendance export becomes one clean row per confirmed attendee. Names are corrected and the session is kept as an Attribute rather than a separate file.

Compare the report with your registration list if a person’s name or email does not match. A meeting participant is not automatically eligible for a certificate; resolve unclear identities or eligibility with the event team before importing the final list.

4. Import and map the report columns

Create a certificate and Template in Verifycate. Add certificate Attributes for any webinar details that change between recipients, then add recipients by uploading the prepared CSV or Excel file. Map each spreadsheet column to recipient name, email, or the matching certificate Attribute.

Import mapping screen matching webinar report columns to recipient name, email and certificate attributes — The report's columns are matched once during import. Mapping is where a Zoom or Meet column becomes the recipient's name, email or a certificate Attribute.

Preview the Template with recipient data. Check long names, session details, email addresses, and the public certificate page before sending the full batch. Duplicate recipient entries are identified and skipped during import, but review your source data to make sure that is the intended outcome.

5. Publish and handle exceptions

After reviewing the recipient records, publish the certificate to issue and email certificates. Each issued certificate uses one credit; importing the report does not.

Recipients tab for the Accessible Interfaces Webinar showing issued rows with design version and share actions — After publishing, the per-certificate recipient list keeps the design version and share link used for each issued certificate.

For someone who attended but is missing from your prepared list, share the Issue Request Form. Choose Review Before Issuing if the organiser needs to check the attendance report before issuing that person’s certificate. The Issue Request Form does not check attendance by itself.

Issue request detail for a webinar attendee missing from the attendance report — For someone who attended but is missing from the report, the Issue Request Form collects their registration ID and the segments they joined, and the request waits for review.

Official platform instructions

Attendance reports and account requirements change. Check the current instructions for the platform you use.

Facts checked on 12 October 2026.

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